This two-day course has been designed to give your Supervisors the necessary key skills to be successful in their role. Stepping into a supervisory role can be daunting for some people, but the practical techniques delegates will learn on this course, will enable them to get the best performance from themselves and the staff they supervise. Supervisor Skills Training Course Content Setting goals for the team. How to gain the respect of the team. How to communicate effectively. Managing time and delegating tasks correctly. How to prioritise correctly. Dealing with distractions, time wasters and keeping focussed. How to motivate and give feedback to staff. The importance of being a role model. Managing poor performance. The importance of using positive language. Handling difficult situations and nipping conflict in the bud. Giving corrective feedback. Creating a positive mental attitude. How to overcome setbacks and temporary defeats. Action planning. This course is designed to benefit all current supervisors or would-be supervisors. Corporate Coach Training is an Institute of Leadership and Management (ILM) Recognised Training Provider as well as being CPD accredited.