This free workshop takes you through how to use Facebook Messenger Chatbots to create happier customers and make more sales, with chatbot specialist Sarah Mulcare. Have you heard the buzz about Facebook Messenger Chatbots and wondering how you can use them to grow your business and improve your customer experience? In this interactive workshop, Sarah will take you through: Ways you can use a Messenger chatbot to grow your business (no matter what industry you’re in) Case study examples of businesses using chatbots successfully Common mistakes to avoid and the Facebook rules you need to know about The 5 key elements your chatbot needs to be successful Live demo of how to build a simple chatbot (without needing to know how to code) Question and answer session You’ll leave the workshop with an action plan of how to build your first chatbot and get people to use it. See an example of a chatbot in action (and help us tailor this workshop to your business goals) by completing this pre-event survey in Messenger: Sarah is passionate about helping SMEs and start-ups use conversational technology in their business. She’s on a mission help business owners use chatbots to wow their customers, grow their email lists and free up their time. PLEASE READ:If you are registered as a sole trader, please could you bring a letter from HMRC (with your UTR number on), if you have not provided this already. GetSet for Growth is a specialist service supporting businesses with the ambition and potential to grow and create jobs. It focuses on addressing the two biggest barriers to growth: access to customers and access to finance and offers a mixed programme of workshops, masterclasses, 1:1 advice and mentoring, delivered by teams of finance and marketing experts. These workshops are available to businesses based in Dorset. DORSET BUSINESS GROWTH PROGRAMME The Dorset Business Growth Partnership is designed to help any Dorset county-based SME become more competitive. Dedicated strands of activity will include pre-start and start-up support, improving companies’ digital capabilities, management and leadership skills and scope for internationalisation. Access to finance will be delivered through grants and loans alongside advice, mentoring, training and events. The three-year SME Competitiveness programme to be run until March 2020, funded by the European Regional Development Fund, is led by WSX Enterprise and the Dorset Growth Hub with a range of support partners. The main consortium partners are as follows: WSX (Lead partner) The Arts Development Company Dormen Silicon South YTKO (incl. Outset & GetSet for Growth) The Partnership includes the following Local Authorities: North Dorset, Christchurch and East Dorset, Weymouth & Portland, West Dorset, Bournemouth Borough Council (Accountable Body), Borough of Poole, and Dorset County Council. The beneficiaries of the project are SMEs in the Dorset LEP geographical area from eligible ERDF sectors. The delivery plan has been developed in close consultation with all partners, links to and supports the Dorset LEP ESIF strategy and also addresses the issues identified by the Dorset business community as part of the Dorset LEP ESIF consultation process.