Yealink CIPPE Certification Course - Reading, Hive 2, Tuesday, 24. September 2019

The Yealink CIPPE Program is a course designed for Yealink resellers, systems integrators and installers to acquire a certification in Yealink IP handsets. Achieving Yealink CIPPE certification helps partners to grow their business by providing efficient technical support, comprehensive troubleshooting and by ensuring high customer satisfaction and loyalty.
The CIPPE course requires self-study followed by a test paper provided directly by Yealink. EFL provides a one-day fast track course to minimise the study time and provide practical instruction.

Why should you attend?

This course will instil both confidence and knowledge, preparing attendees for the Yealink CIPPE examination.
Small class size: more time and attention is possible for each delegate.
Attendees will receive a Yealink T53W to take away at no additional cost.
These phones are also used for the practical elements of the course
Priority Support: CIPPE certified staff receive priority support from EFL and Yealink.
Reduce RMAs: Advanced Troubleshooting & Firmware recovery
A Yealink CIPPE certification demonstrates an exceptional level of experience with Yealink IP phones. Passing the exam will give you confidence to tackle any Yealink installation in a competent and professional manner.
The 1-day course costs £379.00 + vat per delegate; attendees will receive a Yealink T53W phone and lunch is provided. Once complete you can then contact EFL or Yealink to take the exam.

CIPPE Itinerary:
Introduction to Yealink Company and Product range
Yealink IP phone feature set
Yealink phone provisioning:
Provisioning methods, Configuration files
Troubleshooting Provisioning issues
SIP Registration:
The SIP protocol, local & remote registration, troubleshooting registration issues
Popular platforms for Yealink IP phones:
Skype for business (SfB), 3CX, Broadsoft
Yealink: Action URI
Network & Environment for Yealink IP phones:
Network types, Network considerations, VLAN’s, LLDP-MED, Daisy chaining, QoS, Troubleshooting
Yealink Reseller FAQ
Escalation of issues to Yealink HQ
Final questions and Exam discussion / Tips


Laptops or equivalent devices will be required to partake. Notepads for note taking are also recommended.
Additional Information

Cancellation Policy: You can cancel your booking up to 1 week before the event at no charge by contacting the organiser. Cancellation within 2 working days of the start date and non-attendance can result in EFL issuing the Partner with an invoice for the sum of £100.
Booking Reference: Upon your arrival to the venue, please have your booking reference.
Please note that places are given on a priority basis to EFL Partners.

Tuesday, 24. September 2019, Hive 2, Yealink CIPPE Certification Course - Reading

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