STEP SEMINAR – Operational Management (Birmingham)

This one day seminar is open ONLY to those employees undertaking the Level 5 Apprenticeship programme in Leadership and Management – Cohort 5 (Oct 2019 Group) The operational management seminar is highly interactive and will utilise a variety of ***** learning techniques to ensure maximum comprehension and retention of the presented information. Apprentices attending this seminar will benefit immensely by gaining knowledge of business planning techniques, management systems, processes and contingency planning that relate to the ‘Operational Management’ element of their apprenticeship.  Modules covered include: 1. Management approaches and models 2. Business development tools 3. Management systems and processes 4. Data security and management Agenda for the day: 0945 – 1000 Registration and coffee 1000 – 1115 Management approaches and models 1115 – 1130 Break 1130 – 1300 Business development tools 1300 – 1345 – Lunch 1345 – 1500 Management systems and processes 1500 – 1515 Break 1515 – 1545 Data security and management 1545 – 1630 Recap/questions, evaluation and closing address  Please bring your laptop with you. This event is free to attend. Refreshments and lunch is provided. Travel and HOTAC to be covered by the individuals own cost centre. If you have any queries please contact  booking your place. Note:   If this seminar does not meet its minimum numbers it may be subject to cancellation. If you need to book non-refundable hotel or travel to attend this event, please check with  before booking.  How to book: Swissport Employees  Prior to booking, approval must be sought from local management for the time off to attend this course,  Once agreed, the space must be booked using a @swissport.com email address. Select the ‘Swissport Employee’ free ticket option.  How to book: External Customers  This course is not available to the public. Where non-employees select the ‘free’ booking link; your booking will not be valid.