07. April 2021 - 8:00 till 16:00
United KingdomBicester

ROBUST consent and shared decision making - April 2021, Bicester, Wednesday, 07. April 2021

ROBUST consent and shared decision making

Reports tell us that two of the biggest fears that dentists have is being called in front of the GDC and being sued by a patient.When your shared decision making and consent process is ROBUST, you will have the confidence that you can sleep at night.

This workshop is one of our portfolio of specialist courses that are designed specifically to

Improve patient care

Minimise medico-legal risk

Keep you and your team safe

Build confidence


To give you tips and tools that are guaranteed to keep you safe

To give you a ROBUST framework, that will ensure that your shared decision making and consent processes are complete and compliant

To give you greater confidence when planning and delivering treatment and care


For you to have a plan and a framework to use with your team.

For you to reduce the medico-legal risks in your practice.

For you and your patients to have shared expectations.

Learning outcomes and what will the difference be when I get back to practice?

Your team will be stronger and more engaged

You and your team will be much more confident.

Your trust level will increase

Your patients will be more inclined to accept treatment

Your patients will be less inclined to complain or sue

You will feel safer and worry less.

Learning content and the main themes

What is shared decision making and why is it important

3 principles of consent

Psychology of decision making

Consequences of getting it wrong

Making your consent ROBUST.

How working as a team is essential

GDC Development outcomes

A Effective communication with patients, the dental team and others across dentistry, including when obtaining consent, dealing with complaints, and raising concerns when patients are at risk;B Effective management of self and effective management of others or effective work with others in the dental team, in the interests of patients; providing constructive leadership where appropriate;C Maintenance and development of knowledge and skill within your field of practice;D Maintenance of skills, behaviours and attitudes which maintain patient confidence in you and the dental profession and put patients’ interests first

Who will benefit from attending this workshop?

Practice owners and partners


Foundation Dentists

Hygienists, therapist and technicians

Patient care-co-ordinators

Practice Managers

Dental nurses and receptionists

Anyone involved in the consent process and delivery of patient advice, care or treatment.

“Great things in business are never done by one person. They're done by a team of people.”Steve Jobs

What to expect from the dayThe day is designed to ensure that it provides you will excellent value for money and uses the principles of evidence-based learning techniques. It will be mixture of informal lectures, self-guided learning and group discussions.You will leave with bags of enthusiasm and confidence and lots of tips and tools you can implement immediately.If you chose to bring all your team, you will leave with a more committed, eager and supportive team who are more able to support you in the growth and development of the practice.You will have strategies to minimise complaints and litigation and increase patient commitment.

Ways to ensure that that your patient is in the best position to make decisions about their treatment and care.Increased treatment plan uptake

This course has a limited number of delegates to ensure that you get individual attention, and your questions answered.

“I have got everything I was looking for and most importantly I now have clarity and I know where I am going.” Dr C Reynolds, Principal Dentist, Eire

Frequently asked questions

I don’t have time to do all this extra stuff, can’t I just do the dentistry?Yes, I know many others have felt this way. What would happen if you drove from Land’s End to John O’Groats and were too focused on the driving to stop for fuel? Not stepping away from the tools, to develop your knowledge and skills will curb your potential

Could I just send my Manager and get them to report back?Yes, you could, if you are satisfied that your practice manager can convey in a practice meeting all that she has learnt over 8 hours in just 1-2 hours. Are you sure that delegating Robust consent and shared decision making is the best way to mitigate risks? I would strongly encourage you to come with all your team.I have never had a complaint letter or been sued, do I need to come?That is great news. We know that litigation rates are rapidly increasing and patients become more litigious and the Dental Law partnership become more influential. We would like to keep your reputation intact and prevent you from the pain and heartache other experience.

Can I bring my team?I love your style, yes of course you can, it will make your life so my easier the transitions smoother and will save you time and money. Bring them all, nurses, receptionists, managers, hygienists, therapists, associates and your life partner and spouse too.“Jane brings it to a level that everyone can understand. Thank You”Zelda Palmer, Dental Nurse, Northern Ireland“Very Inspiring”Garrett MacEnri, Practice Manager, Co Fermanagh

Venue Bicester (Near the famous Bicester Shopping village)Time 9:00 – 17:00 (Registration 8:30- 8:45)vCPD 7.5hours

Lunch and refreshments provided.

Courses delivered by the Institute of Dental Business give you a refreshing approach to Dental Practice development and management.

About your trainer:Your trainer and coach, Dr Jane Lelean, is the only dentist in Europe who has been accredited by the International coach federation as a Professional Certified Coach. Jane Currently works with Dentists and other entrepreneurs in UK, Europe and as far away as USA and Australia, helping them achieve more patients, more money, more time, a significantly better quality of life and achieving results in 3-6 months. Jane has a unique blend of experience and expertise combining her roles as a dentist, practice owner, commercial experience and coach.

If you have any questions that you want to ask Jane before you sign up Call 07989 757 884 or e mail email

Wednesday, 07. April 2021, Bicester, ROBUST consent and shared decision making - April 2021

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