RIBA City CPD Club 2020 Norwich Day 4, Norwich Assembly House, Thursday, 19. November 2020

City CPD Club Norwich Day 4

We have updated the 10 mandatory RIBA CPD Core Curriculum topics in response to the skills our members need to practice architecture, now and in the future. The ten Core topics will help you maintain competence, update your knowledge, acquire new skills, future-proof yourselves and your businesses and deliver socially purposeful architecture.

The RIBA City CPD Club 2020, an innovative schedule of seminars and workshops covering the 10 mandatory topics, is designed to help you achieve your annual CPD requirements.

Managing client relationships: how effective communication and documentation leads to successful projects     

When dealing with the many varied tasks that running an architectural project entails, it is easy to focus on getting the job done ahead of communicating effectively with your client or keeping on top of your project documentation.  

At best this can lead to confused, anxious or unhappy clients; at worst to the breakdown of the working relationship, unsuccessful project outcomes and the associated legal or financial repercussions that may follow. 


Using practical and actionable guidance, this seminar will demonstrate how effective communication and project documentation can be used as positive tools for managing the client experience, resulting in improved project success and practice efficiency. 


Specifically, this seminar will look at: 


Methods to recognise potentially negative aspects of the client/architect relationships and strategies to turn them into positive ones 

Listening techniques to aid effective communication, better understand clients’ needs and create meaningful briefs  

Examples of how to use the brief as live project document, to communicate and map changes in projects, and how this can inform future projects  

How to recognise and utilise the appropriate real time dispute avoidance methods and mitigation strategies during the currency of a project to enable timely and cost-effective project delivery by maintaining relationships within the project team 

The function and key principles of professional services contracts and how they can be used throughout a project as a framework for client management  


Speaker: Jane Middlehurst, Poulsom MiddlehurstJane is a RIBA chartered architect and RIBA client adviser who has been working with, and learning from clients for the past seven years through her architecture practice Poulsom Middlehurst. Her first experience of guiding clients through the architectural process led to the creation of HomeNotes, a client advice service providing support through group workshops, online learning and one-to-one consultations. Jane is passionate about understanding the client experience and using this as a positive influence to improve the architectural process. She is an experienced speaker, delivering group workshops, online webinars and external talks.

Speaker: Mark Pritchard, Howard KennedyMark is a solicitor and construction specialist for Howard Kennedy with over ten years' experience in high profile and complex dispute resolution. He advises members of the construction industry on risk during the lifespan of a project, from initial procurement to the settlement of disputes during the project and after completion. He has clients across the construction industry, including architects, structural engineers and quantity surveyors, as well as corporate and institutional clients, from national house builders, international energy companies, banks and other law firms. In addition to his experience in real time dispute resolution, he has conducted complex litigation in the TCC, Administrative Court and Court of Appeal. He has lectured within his industry and externally to clients on construction matters, particularly around risk and dispute avoidance.


Core Curriculum topics

1. Procurement and contracts2. Business, clients and services3. Legal, regulatory and statutory compliance

Place making, what’s the future of place? 

What are the diverse futures of place? The role of design is important in creating places and delivering homes for the future. The interactive and informative seminar will be offering an understanding of the cultural, social and environmental challenges of shaping places. During this seminar, there will be discussion of how you, as architects, can broaden your knowledge to integrate public realm, movement planning and urban design in your practice and/or work collaboratively with other disciplines and communities. In detail, the seminar will offer the following:  

Test how the NPPF and the forthcoming PPG on design can offer a better platform for architects to lead and contribute to positive place shaping  

Explore how drivers such as climate change, health and demography will inform place in the future 

Offer case studies and expand upon recent RIBA national initiatives such as Design Matters and Future Place 

Discuss opportunities to work together to strengthen expertise about the policies, tools and processes that can shape places such as design frameworks, codes, design guides, charrettes and national standards 

Explore case studies from the RIBA’s Design Matters and Future Place initiatives, Public Practice, the national Design Network and more  


Speaker: Juliet Bidgood, Juliet Bidgood A+UJuliet is an architect/urbanist, who works at a range of scales and sees placemaking as a process of dialogue between architecture and urbanism. Her work is informed by action research and recent projects include CIAM6, Cities Re-imagined and Glastonbury Instant City. Juliet is a RIBA client adviser and was a senior adviser and enabler at CABE. She currently chairs a Housing Excellence Design Review panel for the SWDRP and the Bristol Urban Design Forum. As a founding partner of muf Architecture/Art, she created a shared body of work that has been widely published including the monograph This is what we do.

Core Curriculum topics

1. Places, planning and communities2. Inclusive environments3. Health, safety and well-being

Other booking options

For more information on these or other topics included in the RIBA City CPD Club 2019 programme, please see programme page or booklet.

Core/City (PAYG)  

Cancellations are acceptable in writing up to 10 working days of the event, please contact regional office for cancellation requests
Substitutes are permitted at any time*, please contact regional office for substitution requests
If the RIBA has to postpone or cancel the event the booker is entitled to a full refund of the ticket price only, no compensation will be given for travel costs
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 * Non-members cannot substitute for a member and/or student ticket. 

Thursday, 19. November 2020, Norwich Assembly House, RIBA City CPD Club 2020 Norwich Day 4

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