Managing People Effectively - Level 2 - London Venue, Salisbury House, Thursday, 24. September 2020

Suitable For: Established middle and senior managers with little or no training or who are looking to bring their skills up to date. Managers interested in bringing an extra dimension to their own performance and that of their team and who are aiming to incorporate leadership into their management style 
By the end of the course you will be able to:


Understand the responsibilities and exhibit the characteristics of a high performing Manager


Focuson your successes, higher level skills and personal and professional strengths


Implement effective use of management techniques to achieve great results




Recognise your leadership style and understand where each of your team fits into the Situational Leadership model


Create a framework for more constructive performance reviews


Identify your coaching style to improve staff motivation and engagement


Appreciate the importance of agreeing performance expectations


Handle difficult behaviour more effectively through honest appraisal of the situation


Programme
Introduction & Workshop Objectives


Establishing what you want to achieve


Recognising and building on your success


The Successful Manager


Key management responsibilities using the John Adair model


Behavioural characteristics of a truly great manager


Situational Leadership


Leadership styles – situational leadership


Recognise the key stages – directing/training/coaching/delegation


Developing an effective leadership style to suit your team members


Coaching and Motivation Skills


The essence of coaching to improve performance and engagement


Coaching individuals to reach their best performance


Practising your coaching skills and motivational conversation techniques


Considering the ways to motivate the individuals in your team


Performance Management – Running Effective Appraisals and Reviews


What is performance management?


Clarifying performance expectations


Performance review and constructive performance conversations


Preparing for a review with an eye to making change happen


Dealing with difficult behaviour and conflict


Setting effective objectives using SMART and measuring results


The way forward


Taking ideas back to the workplace and putting them into action



FAQs
What are my transport/parking options for getting to and from the event?
FROM MOORGATE: Walk down Moorgate towards the City and turn left at the traffic lights into London Wall. The entrance to Salisbury House is about 50 yards on the left-hand side.
FROM LIVERPOOL STREET: Take the main exit from the station (by McDonalds). Cross the road and walk down Old Broad Street. At the traffic lights turn right onto London Wall. Walk along London Wall and through the traffic lights. When you see “Pizza Express” you are nearly there so continue walking along London Wall. The entrance to Salisbury House is on your right.
FROM BANK TUBE STATION: Take Exit 2 and turn immediately right into Prince’s Street. Go straight across first set of traffic lights on to Moorgate. Turn right at next set of traffic lights on to London Wall. The entrance to Salisbury House is about 50 yards down the road on the left-hand side.
We recommend that you do not drive to the training venue.
 How can I contact the organiser with any questions?
You can contact us by emailing info@ or calling 020 7256 6668.
What's the refund policy?
Full refund up to 14 days before course. Substitute a delegate at any time up to previous day by phone or email to let us know the new delegate's name
Do I have to bring my printed ticket to the event?
Yes please.

Thursday, 24. September 2020, Salisbury House, Managing People Effectively - Level 2 - London Venue

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